Incorporate cognitive technologies to your care processes in aiming to attend to your customers on an automatized way. Enable your current IVR for the consumption of automated dialogs, relying on the main providers: Google DialogFlow, IBM, Microsoft, Oracle and Nuance.
Manage your Customer Care processes from your business point of view in an easy way, regardless of your Contact Center technology.
Include to or transform your customer experience using functionalities available in Cloud architectures.
Voice of the Customer
Listen to your Customer opinion beyond what your Customers tell, automating the supervision processes and detecting meanings and feelings over the coversations. Get ahead of what is coming up with your customer.